PPL Electric Utilities offers residential and commercial customers a variety of energy options, including a time-of-use rate that lets them pay different prices depending on when they use electricity. It also offers rebate and energy efficiency programs that can help customers save money on their bills. Customers can call customer service for questions about their bills or rates. They can also report an outage or make payments online.
The company is one of the nation’s leading providers of power and energy, with operations in 29 states. It provides residential and commercial customers with energy supply, transmission, and distribution, as well as renewable energy, smart grid technology, and other services. In addition, the company supports communities through philanthropy and volunteerism, with a focus on education, youth sports, food banks, and community-based organizations.
As a utility, pp&l sets its electricity rates through auctions held twice a year and approved by the Pennsylvania Public Utility Commission. These rates include the cost to procure power from generator companies and transmit that power over high-voltage transmission lines to local electrical switch yards. The final distance to homes is then covered by PPL’s local electrical distribution network.
These charges are included in the utility’s so-called Price to Compare, which is what it must charge non-shopping customers for their energy. However, customers can shop for alternative suppliers that offer a better Price to Compare, and it is recommended that they do so. The utility’s default rate will increase on Dec. 1 and it is expected to top 9.559 cents per kWh, according to LNP | LancasterOnline files.
Consumers can check the utility’s rate by reviewing their PPL bills. The bill will show the generation charge and transmission charges on page 3 of the statement. It will also include any monthly charges and taxes. It is important for consumers to read their bills carefully.
The utility’s PTCs will be adjusted on June 1, but it is still recommended that consumers shop for a better rate. In addition, those who have a contract with an alternative supplier should check their contracts to see when they are set to expire and should review their contract renewal notices to be sure they are receiving the best rates. In addition, residents and small businesses who want to avoid any change in their rates should enroll in the utility’s Standard Offer program. The program allows customers to lock in a discount that is 7% below the current Peco default rate, which could mean a savings of $50 per month for a heating customer using 2,000 kWh. The program is open to all residential and small business customers.
